Message Cause Solution and reference
"Data storage
error."
Printing a document
as Test Print, Locked
Print, Hold Print,
Store Print, or
storing the
document in
Document Server
failed. The hard disk
is malfunctioning.
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
"Document Server is
not available to use.
Cannot store."
Use of the
Document Server
function is restricted.
Consult the user administrator.
"Duplex has been
cancelled."
The paper source
tray is not specified
for duplex printing.
Specify to use the paper tray for duplex printing in
[Settings] [Tray Paper Settings] [Paper Type].
"Error has
occurred."
An error such as a
syntactic error has
occurred.
Check that the PDF file to print does not have an error.
"Error occurred in
the Folding Unit. The
job has been
cancelled."
A malfunction
occurred in the fold
unit.
Consider repairing the machine.
"Error occurred
while processing a
Compulsory Security
Stamp print job. The
job was cancelled."
The job was
canceled because
an error occurred
while applying
Compulsory
Security Stamp.
When feeding paper from the bypass tray, specify the
correct paper size and do not enable [Auto Detect].
"Exceeded max.
capacity of
Document Server.
Cannot store."
The hard disk is
almost full.
• Reduce the size of the document to send.
• Erase documents that are no longer needed.
See "Deleting Documents Stored in the Machine"
and "Erasing Documents from Document Server",
User Guide (Full Version).
9. Troubleshooting
260
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