Ricoh IM C6000 Series - Page 291

Message Cause Solution and reference
"Authentication has
failed."
L0406-201
[Off] is specified in the
authentication settings of
the LDAP server.
Set "Authentication" to a setting other than
[Off] in [Settings] [Machine Features
Settings] [System Settings] [Administrator
Tools] tab [Program / Change / Delete
LDAP Server].
"Authentication has
failed."
L0406-202
L0406-203
The LDAP authentication
settings or LDAP server
settings are incorrect.
Check whether the LDAP authentication
settings or LDAP server settings are correctly
configured.
*4
Check whether the SSL settings are supported
on the LDAP server.
The login user name or
password is incorrect.
Enter the correct login user name and
password. Change the login user name if it
exceeds 128 bytes in length or contains a
space, ":" or other unusable character.
The simplified
authentication mode is
incorrectly used.
Check whether the server name, login user
name, password, and information entered into
the search filter are correct. Note that
authentication cannot be performed if
obtaining DN of the login user name under the
representative account fails in the simple
authentication mode.
"Authentication has
failed."
L0406-204
Kerberos Authentication
has failed.
Check whether the realm name registered on
the clock at the KDC (key distribution center)
and the clock of the device are
synchronized.
*3
"Authentication has
failed."
W/L0409-000
There was no response
returned from the
authentication server,
and an authentication
timeout error occurred.
Check the status of the network and the server
to use for authentication.
"Authentication has
failed."
W/L0511-000
W0517-000
The user registered on
the machine has the
same name as another
user distinguished by the
unique attribute of the
authentication server.
• Delete the older user that is redundant, or
change the login name.
• If the message is displayed after switching
the authentication server, delete the user
on the old server.
When Other Messages Are Displayed
289