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Ricoh P C300W Field Service Manual

Ricoh P C300W
324 pages
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6.Troubleshooting
195
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
EGB (PCB1) defective
Harness between the synchronization detection board and LDB.
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
Check for condensation.
Replace the laser unit.
Replace the EGB (PCB1).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC240-
00
D
LD error
During the startup operation of the machine or during printing,
The LD current exceeds the specified value while the LD is on.
The LD driver initialization operation performed when the LD lights up is not
completed normally.
The harness of the LDB is broken or disconnected.
LD degradation (LD is broken, output characteristics shifted, PD damaged)
LDB defective (LD driver defective)
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Check the connection between the laser unit and the EGB (PCB1).
2. Replace the EGB (PCB1).
3. Replace the laser unit.
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC270-
01
D
Image writing ASIC communication error
The communication between the CPU and image writing ASIC is not performed
correctly during the startup operation of the machine or during printing.
EGB (PCB1) defective
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Replace the EGB (PCB1).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC270-
D
Image writing ASIC communication error: Other

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Ricoh P C300W Specifications

General IconGeneral
Print technologyLaser
Maximum resolution2400 x 600 DPI
Time to first page (black, normal)9.4 s
Time to first page (color, normal)9.8 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle30000 pages per month
Number of print cartridges4
Page description languagesPCL 5c, PCL 6, PostScript 3
Product colorBlack, White
Market positioningHome & office
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (printing)1300 W
Energy Star Typical Electricity Consumption (TEC)0.3 kWh/week
Duplex media weight60 - 90 g/m²
Paper tray media typesPlain paper
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Auto Document Feeder (ADF) media weight60 - 163 g/m²
Total input capacity250 sheets
Total output capacity150 sheets
Maximum input capacity751 sheets
Auto document feeder (ADF) input capacity1 sheets
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology10/100Base-T(X)
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity1
Built-in processor-
Sound pressure level (printing)- dB
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Cables includedAC
Included cartridge capacity (black)1000 pages
Weight and Dimensions IconWeight and Dimensions
Depth450 mm
Width400 mm
Height334 mm

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