How to remove misfeed from duplex unit on Ricoh ?
To address a misfeed in the duplex unit of your Ricoh Printer, remove and reinstall the duplex unit. Also, remove any jammed paper from the duplex unit and under the rear cover.
Why is Alert Resolving set for sending e-mail, but no Alert-resolved e-mail is sent from my Ricoh Printer?
If the main unit's power is turned off after an Alert occurs, the Alert is resolved while the power is off, and no Alert-resolved e-mail is sent.
How to remove misfeed from paper tray on Ricoh ?
To clear a paper jam in your Ricoh Printer, remove the paper from the input paper tray and then reload it. Then, open the front cover and close it again, so the error message disappears.
How to troubleshoot strange noise from Ricoh ?
If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
How to fix the issue when no date information is included in sent e-mail from my Ricoh Printer?
Make the setting for obtaining time information from the SNTP server.
How to troubleshoot strange noises from Ricoh All in One Printer?
If you hear a strange noise, and a supply was recently replaced or an option attached in the area the noise is coming from, check that the supply or option is properly attached. If the noise persists, contact your sales or service representative.
How to set up error-solved email notifications on Ricoh All in One Printer?
To receive error-solved email notifications, check that email sending is enabled in the Web Image Monitor's [E-mail Notification] settings when the error is fixed. Click the [Edit] button of [Detailed Settings of Each Item] in [E-mail Notification], and set [Notify when error:] to [Occurs & Fixed] on the displayed screen.
Why am I not receiving email alerts from my Ricoh All in One Printer?
There could be several reasons why you are not receiving email alerts. First, ensure that [Notify by Email] is turned [On] in the System Menu on the Control Panel. Next, access the printer through a Web browser as an Administrator, and confirm the Device E-mail Address, Groups to Notify, and Select Groups/Items to Notify settings in [E-mail Notification]. Also, verify the SMTP server settings in [E-mail]. If the power is turned off before the email is transmitted, it will not be received. Finally, check the destination email address and the printer's operation history in the Web Image Monitor's System Log. The destination might be incorrect, or there might be an error mail from the email server.
What to do if Ricoh shows 'Irregular Toner'?
If your Ricoh Printer indicates 'Irregular Toner', replace the toner with an appropriate one.
What to do if Ricoh Printer has other printing problems?
If you are experiencing other printing problems with your Ricoh Printer, check the paper settings and the printer driver's paper settings. Also, ensure you are using paper that has been stored properly.
Explains symbols and precautions for safe use of the equipment.
Lists required network parameters necessary before setup.
Step-by-step guide for installing the printer driver via network.
Configuring network parameters via the control panel.
Remote configuration via the product's embedded web page.
Configuring essential fax operational parameters.
Steps to send documents via email from the machine.
Error handling and actions for scanning/copying issues.
Error handling and actions for network-related issues.
Error handling and actions for email sending problems.
Explains fax error codes and provides solutions.
Procedure to remove jammed paper from the ADF unit.
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