is on call does not answer this line immediately, a voice
message can be left and the call will be returned shortly.
Our Technical support staff are available to react to any
problem and to do whatever is necessary to ensure
customer satisfaction.
Supporting Documentation
Ross Video provides a wide variety of helpful
documentation for the setup and support of your
equipment. Most of this documentation can be found
either on the Product Resources disk that came with your
equipment, on the Ross Video website
(www.rossvideo.com), or on the Ross Video Community
site (community.rossvideo.com)
• Carbonite Online Help for DashBoard — visit
help.rossvideo.com/carbonite.
• Operation Manual (4802DR-110) — operational
instructions for all Carbonite switchers
• Carbonite Setup Manual (4802DR-120) — setup
and conguration instructions for Carbonite,
Carbonite+, and Carbonite MultiMedia frames
• Carbonite eXtreme Setup Manual (4803DR-120)
— setup and conguration instructions for
Carbonite eXtreme frames
• Carbonite QuickStart Poster (4802DR-200) —
setup information and specications for the
Carbonite, Carbonite+, and Carbonite MultiMedia
frames
• Carbonite eXtreme QuickStart Poster
(4803DR-200) — setup information and
specications for the Carbonite eXtreme frame
• Upgrade Notes (4802DR-500) — upgrade
instructions, new features, and known issues for a
given software version
• Carbonite eXtreme Upgrade for NK-3G144-X
— upgrade instructions for the NK-3G144-X router
to a Carbonite eXtreme switcher
• Software Licenses (4802DR-502) — third-party
software licences
• Carbonite Multilingual Safety Information
(4802DR-503) — translated product safety
information
• Carbonite Frame Fan Replacement
(4802DR-300) — instructions for replacing cooling
fans in the Carbonite, Carbonite+, or Carbonite
MultiMedia frames
• Carbonite Frame RAM Replacement
(4802DR-301) — instructions for replacing the
RAM in the Carbonite, Carbonite+, or Carbonite
MultiMedia frames
• Control Panel Desk Mounting (4802DR-302) —
desk mounting instructions for Carbonite control
panel
• 1-2 ME Upgrade (4802DR-303) — 1 to 2 ME
upgrade instructions for C1-A and C1M control
panels
• SideBox Installation (4802DR-304) — installation
and mounting instruction for SideBox module
• Auxiliary Control Panel Installation
(4802DR-305) — installation and mounting
instruction for remote aux panel (CPS-AUX-053B)
• C10 2 ME Upgrade (4802DR-306) — 1 to 2 ME
upgrade instructions for the C10 control panel
• GVG100 Supported Command (4802DR-401)
— connection and GVG100 commands supported
by the switcher
• RossTalk Commands (4802DR-403) — supported
commands using RossTalk protocol
• Device Setup Sheets (4802DR-6xx) — setup
information for controlling external devices from
the switcher
• Robotic Camera Control (4802DR-131) —
overview of the operational interface when
controlling a robotic camera from the switcher
• Audio Mixer Control (4802DR-132) — overview
of the operational interface when controlling an
audio mixer from the switcher
• Video Server Control (4802DR-133) — overview
of the operational interface when controlling a
video server from the switcher
• Conguration Guide (4802DR-100) — product
description and marketing codes for switchers and
options
6 • Document Information — Carbonite Setup Manual (v10.0)