Rover ST2 - FAULT IDENTIFICATION FORM

pag. 71
ST2 User’s Manual
A9 - FAULT IDENTIFICATION FORM
BEFORE returning any goods for repair contact RO.VE.R. S.p.A. Italy to recive all relevant shipment modalities; the goods will be refused if not shipped
according to our instructions.
Phopocopy this form anc keep the original copy. Fill in only SECTION A of the photocopy and attach t to faulty equipment which you are returning to
RO.VE.R for repair. This will facilitate the repair and/or service of yuor equipment, board or spare part.
RO.VE.R. will complete SECTION B and return this form to you with the repaired equipment.
NAME OF DISTRIBUTOR or INSTALLER:
• Company:..............................................................................................
• Contact Name:............................................................................................
• Road:............................................................• N°:.................• City:...........................................................• ZIP Code:................................................
• VAT No:..........................................................................• Tel:..............................................................• Fax................................................................
• E-mail:.......................................................................................................................• Mobile.......................................................................................
• Mod./Codie (in the case of a single board):.........................................• Description: ................................................ • Serial N.:..................................................
• Accessories included in the delivery, please list: • Q.ty:...................• Description.........................................................................................................
.......................................................................................................................................................................................................................................
• If you are sending a single board or part of a piece of equipment, please indicate with a tick (X) in the reletive box, whether is a:
Board/module or sub-section NOT to be returned to the costumer and therefore RO.VE.R. property /because it has already been replaced previously.
Board/module or sub.section to be returned to the customer (to maintain a perfect compatibility with the product from which it was removed
and it must not be re-calibrated)
• Description of fault or problem encountered by the customer:....................................................................................................................................
.......................................................................................................................................................................................................................................
.....................................................................................................................................................................................................................................
• N.B. If you are sending more than one board, please include a separate “Repair and/or Service Form” for each board
Q.TY’ RO.VE.R CODE DESCRIPTION
SECTION A:
• Model or code:............................................................ • Arrival date at RO.VE.R.:............................• Invoice N. .......................
• Repair technician:........................................................................................................• Repair Date:.........................................
• Iten repaired under guarantee:
YES NO: because guarantee has expired. NO: because product was tampered with
.
• Description of fault or problem found by the RO.VE.R. technician:............................................................................................
......................................................................................................................................................................................................
......................................................................................................................................................................................................
• Probable causa of the fault:.......................................................................................................................................................
......................................................................................................................................................................................................
......................................................................................................................................................................................................
• Measures taken by RO.VE.R. to avoid repetition of the fault:.....................................................................................................
......................................................................................................................................................................................................
......................................................................................................................................................................................................
• product out of production: YES NO • Fault experienced before: YES NO
LIST OF COMPONENTS / PART REPLACED AND DESCRIPTION OF REPAIR WOR UNDERTAKEN
SECTION B:
TO BE COMPLETED BY THE CUSTOMER Invoice N.: ....................... Date ....../....../.......