Chapter 9 • Service and Support
97
SHIPMENT OF REMOTE FOR SERVICE
Remote Technologies Incorporated will pay all labor and material expenses for all
repairs covered by this warranty. If necessary repairs are not covered by warranty, or
if a unit is examined which is not in need of repair, you will be charged for the
repairs or examination.
If it is necessary to ship the TheaterTouch system controller for service:
Please pack it securely and we suggest that it be insured.
Do not include accessories such as power cords or manuals.
Please back up your internal program. Although every effort is made to save this
data and reload it after repair, Remote Technologies Incorporated is neither liable
for its loss, nor responsible for providing a back up for you.
You must pay any shipping charges incurred in getting your TheaterTouch system
controller to Remote Technologies Incorporated. Remote Technologies Incorporated
will pay reasonable return shipping charges via a carrier of our choice to any
destination within the United States if the repairs are covered under warranty.
A copy of the original dated sales receipt must be provided whenever warranty
service is required. You will need this receipt to establish the date of purchase.
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