Error codes are displayed for approx imately 2 seconds in the main display or text line.
The program then returns automatically to the previous status.
Display Cause Solution
No segments appear on the display No AC power available Check AC power supply
Power cord not plugged in Plug in power cord
Fuses are defective Replace fuses
H The load exceeds the weighing capacity Unload pan support
L or ERR 54 Pan support is not in place Place pan support on weighing system
ERR 01 Data output not compatible with Configure correct setting in Setup
> Display range output format
ERR 02 Calibration/adjustment condition Calibrate only when zero is displayed
Cal. not possible not met, e.g.:
– not tared Press the
TARE function key
– pan support is loaded Unload the moisture analyzer
ERR 03 Calibration/adjustment could not be Allow the moisture analyzer to warm up
Cal/adj. abort completed within a certain time again and repeat the adjustment process
ERR 30 Interface port for printer output Have the port setting changed
Print blocked is blocked by Sartorius Customer Service
ERR 31 External device not ready to receive Transmit XON, then CTS
Print blocked (interface handshake timeout “XOFF, CTS”)
ERR 53 No temperature compensation Contact the Sartorius Service Center
No moisture analysis
ERR 101 Key is stuck or Release key
Key pressed when switching on or
“Checkerboard” pattern displayed u key pressed on power-on Contact the Sartorius Service Center
continuously or is stuck
ERR 320 Operating program memory faulty Contact the Sartorius Service Center
ERR 340 Incorrect operating parameter (EEPROM) Contact the Sartorius Service Center
ERR 341 Battery for drying program is flat Leave device switched on for at least
10 hours
ERR 342 Operating parameters (EEPROM) are wrong Contact the Sartorius Service Center
with exception of adjustment parameters
NO WP Weighing system is defective Contact the Sartorius Service Center
blocked Function blocked None
xxxxx too low Incorrect input (possible with all Follow the instructions for the
xxxxx
too high application programs), e.g., application programs
alphabetic input not permitted
Troubleshooting: See next page
46
Error Codes
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