Selectronic Select.live

Other manuals for Selectronic Select.live

Quick Installation Guide7 pages

Questions and Answers

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johnmaysAug 2, 2025
Why does Select.live Portal show the connection status as offline with the red cross symbol?
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  Tyler JohnsonAug 2, 2025
  The Select.live Portal might show an offline status due to several reasons: * Select.live may not have an internet connection. In this case, the device display will show “Cloud: NO LAN” or “Cloud: ERROR“. To fix this, verify that your Wi-Fi network and Ethernet connection have internet access. You may need to factory reset Select.live and set up the device again. * Select.live might have lost communication with the SP PRO, indicated by the device display showing “Device: 0 of 1 OK“. Check the communication cable connecting Select.live to the SP PRO. * If Select.live lacks an internet connection and you're behind a corporate firewall, ask your administrator to allow the following settings: Service Protocol Port HTTPS TCP 443, Secure Tunnel (VPN) UDP 11789, and Network Time UDP 123.
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Amber BellAug 7, 2025
What to do if Select.live display shows '** No Connection! ** Please check your Wi-Fi password or Ethernet connection '?
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  smithmichaelAug 8, 2025
  This message indicates that Select.live isn't connected to a network via Wi-Fi or Ethernet. Verify the availability of both Wi-Fi and Ethernet connections. If using Wi-Fi, the entered Wi-Fi SSID and password in the Setup Wizard might be incorrect. To resolve this, factory reset Select.live to reset the Wi-Fi connection and use the Setup Wizard again with the correct Wi-Fi SSID and password. You may also need to factory reset Select.live and set up the device again.
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alisonwebsterAug 17, 2025
How to fix Selectronic Measuring Instruments when Select.live could not auto-detect SP PRO?
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  Laura GrossAug 17, 2025
  If Select.live fails to auto-detect the SP PRO, it might be due to: * Incorrect connection between SP PRO and Select.live. Ensure the connection is correct. * The SP PRO login password differing from the default “Selectronic SP PRO”. Enter the correct SP PRO login password during the Setup Wizard and click AutoDetect.
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natalieperezAug 23, 2025
What to do if Wi-Fi SSID “selectronic” is not available for Selectronic Measuring Instruments?
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  Julia BowersAug 23, 2025
  If the Wi-Fi SSID “selectronic” isn't available, it could be due to the following reasons: * Select.live is not powered ON. Make sure your SP PRO is turned ON. Check the communication cable or power adapter and verify the power LED. * The Wi-Fi of Select.live is connected to a network. Check the power connection to Select.live and check if any text is displayed on the screen to indicate the device is ON. * Incorrect Wi-Fi SSID and password entered in the Setup Wizard. Factory reset Select.live to reset the Wi-Fi connection and use the Setup Wizard again with the correct Wi-Fi SSID and password.
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Robert CarrAug 27, 2025
What to do if the Selectronic Measuring Instruments Portal say Select.live is already registered?
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  Mary DaltonAug 27, 2025
  The SP PRO system is already registered with a different account. To claim the SP PRO system, contact Selectronic.
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Robert HowellNov 11, 2025
What to do if Select.live Portal could not connect to Select.live?
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  lindseyrichardsNov 12, 2025
  If the Select.live Portal can't connect to Select.live, there are a few potential causes: * Select.live might not be set up. You should run the Wizard setup from the Select.live web interface. * Select.live might not be connected to any network, displaying “Cloud: No LAN” and “IP: Unknown”. In this case, factory reset Select.live, log in to the device, and connect to a Wi-Fi network with an internet connection. Check your Select.live display screen to confirm that “Cloud: OK” is displayed, indicating a successful internet connection. * Select.live may be connected to a network but without internet access, showing “Cloud: ERROR” and “IP:” as X.X.X.X format. Log in to the device and connect it to a Wi-Fi network with internet access. Ensure that “Cloud: OK” is displayed on the device’...