Selve commeo WS - Troubleshooting and Support; Troubleshooting Common Issues; SELVE Service and Manuals

GB
45
GB
Troubleshooting
14. Troubleshooting
Problem Cause Solution
commeo Sensor WS/WSRF does not
function
Electric connection defective Check the connection
Motor does not function, transmis-
sion control light flashes
Receiver/motor outside the radio
range
Reduce distance
Transmitter is not programmed into
the receiver/motor
Programme transmitter
Awning does not extend when the
sun is shining
Sun threshold value set too high Lower the sun threshold value
The system is set to manual mode Set sliding switch MAN/AUTO to
AUTO
Sensor positioned in the shade Change the position of the sensor
The system is in wind alarm Wait until the wind abates
Have the wind threshold value reset
by a specialist
Awning remains extended even if
there is no sunshine
Sun threshold value set too low Set the sun threshold value higher
Awning retracts if there is a slight
breeze
Wind threshold value set too low Have the wind threshold value reset
by a specialist
Awning does not retract at heavy
winds
Sensor is positioned in the lee Change the position of the sensor
Wind value is set too high Have the wind threshold value reset
by a specialist
15. SELVE Service Hotline
• Hotline: Phone +49 2351 925-299
• Download the operating manuals
at www.selve.de or QR scan