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The fax paper comes out
blank when you try to
receive or copy a document.
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Make sure that the fax paper is properly loaded
in your fax. (If the roll has been loaded
backwards, nothing will be printed.)
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••
•
For reception, make sure that the document for
transmission is loaded face down in the feeder
of the transmitting machine.
The received document is
faint.
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••
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Make sure that you are using the recommended
fax paper. See "Loading the Fax Paper" in
Chapter 1.
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••
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Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Make a copy to check
it.
Received images are
distorted.
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••
•
Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.
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••
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The print head may be dirty. See "Fax print
head" in Chapter 10.
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••
•
Make a copy of another document on your fax. If
the copy is also distorted, your fax may need
servicing.
Copies are distorted.
•
••
•
Make sure that you are using the recommended
fax paper. See "Loading the Fax Paper" in
Chapter 1.
•
••
•
Make sure that the fax paper is properly loaded
in your machine.
•
••
•
The print head may be dirty. See "Fax print
head" in Chapter 10.
Reception/copying is
interrupted.
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••
•
If reception or copying has been done
continuously for a long time, the print head may
have become overheated. Turn off the power
and let it cool down.
A received document or
copy prints out in strips.
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••
•
Make sure the operation panel is completely
closed (press down on both sides).
11.Trouble-
shooting
Problems and Solutions
77