8 Diagnostics and troubleshooting
8.1 IO-Link specific diagnostic information
8.1.1 Device Status
General diagnostic information is available via IO-Link through the Device Status object.
Device Status information (e.g. Maintenance required) can have several causes (e.g. Quality
of run alarm or Teach-in error) (see table 11).
Table 10: IO-Link Device Status
IO-Link Index Object name Description
36 Device Status
Provides information about the
general state of the light grid
Table 11: Values in the Device Status
Value = priority
ascending
Definition Event (System Status)
0 Device is in order -
1 Maintenance required Quality of run alarm, Temperature or Operating hours
alarm, Teach-in error, Teach-in necessary
2 Out of specification Not in use
3 Functional check Busy, Sync error
4 Failure Hardware error, Pin short circuit error
NOTE
Detailed information on the subindices and access can be found in the IO-Link supple‐
ment (8389226).
8.1.2 Events
In addition to Device Status , the IO-Link interface provides events for fault diagnosis.
Detailed information can be found in the IO-Link supplement. The following information
is available as events:
Table 12: Events available
Code dex (hex) Event name Type
20480 (0x5000) Device hardware fault Error
30480 (0x7710) short-circuit Error
36004 (0x8CA4) Quality of run alarm Warning
36007 (0x8CA7) Teach-in error Warning
36008 (0x8CA8) Alarm upper temperature threshold Warning
36011 (0x8CAB) Alarm operating hours Warning
36015 (0x8CAF) Alarm lower temperature threshold Warning
36017 (0x8CB1) Teach-in necessary Note
36033 (0x8CC1) Sync error Warning
8 DIAGNOSTICS AND TROUBLESHOOTING
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O P E R A T I N G I N S T R U C T I O N S | SLG-2 8026014/2021-06-10 | SICK
Subject to change without notice