Mobile Panels 2nd Generation 
Operating Instructions, 09/2018, A5E33876626-AC 
267 
 
During fail-safe operation, you must be aware that the following error cases may arise: 
●  HMI does not start 
If the HMI device does not start, the wires at interface X10 in the connection box may 
have been crossed. Check the connected wires and change the connections if 
necessary.  
●  Internal error  
If an internal error occurs in the HMI device, the HMI device displays the "Fatal Error" 
message. Safety functions are no longer available. If the error persists after resetting the 
fail-safe module, contact the Siemens hotline. You can find additional information in the 
following section: "Fatal Error" dialog (Page 213)  
●  Communication error  
If a PROFIsafe communication error occurs on the HMI device, the safety functions are 
not available. The F-CPU triggers an emergency stop and switches the plant or plant 
area into a defined safe operating state. When PROFIsafe communication is possible 
again, the message "Confirm communication error" is displayed. Confirm the message 
with the enabling button. You can find additional information in the following section: 
"Confirm communication error" dialog (Page 213) 
●  SCALANCE firmware error in the connection box 
If a SCALANCE firmware error occurs in the standard or advanced connection box, press 
the SET button shown in the figure below for at least 15 seconds. 
 
The SET button resets the firmware of the internal SCALANCE switch to the factory 
settings. 
 
Note 
The setting for safety
-related operating mode of the connection box is retained. 
You can find additional information about the SET button in the following document: 
Operating instructions "SCALANCE X-200" 
(https://support.industry.siemens.com/cs/ww/en/view/102051962
)