Network analyzer and service assistant
The system has a built-in service assistant that creates a report of
the devices installed on the NMEA 2000 network such as the
software versions, serial numbers, and information from the settings
file to assist in technical support enquiries.
To use the analyzer, open the About page of the System settings
dialog and select Support. Two options are displayed:
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Note: Remove any mapping cards from your unit and install a
memory card with sufficient storage before downloading
software updates or creating and saving reports to the memory
card.
Create report
Analyzes your network and prompts you for information required
for support and creates the report with information automatically
gathered from the network. You can add screenshots and log files
that will be attached to the report. There is a 20MB limit for the
report attachments. You can save the report to a memory card and
email it to support or upload it directly if you have an internet
connection. If you call technical support first, you can enter an
Incident number to assist with tracking.
Check system for updates
Analyzes your network and checks if updates are available for
compatible devices.
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Note: Connect your unit to the internet to check for the latest
available software versions. The software versions will be up to
date as of the last time you updated your unit or connected to
the internet.
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Software Setup | GO XSE Installation Manual
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