2. Error Message and Solutions
Message Description What To Do
Booting
Please wait until booting
is complete.
Message means on the first boot
user must wait until the booting is
finished.
Once the boot up process is over and
machine is ready, this message
disappears automatically.
EC 301, 302, 303, 304, 305,
306, and 308
There is a problem with the nozzle
temperature sensor or heater
If the problem persists after rebooting the
printer, request for A/S.
EC 314 and 315
Please Reboot Machine.
There is a problem with the current
flow leveling.
Check the tip of the nozzle for any debris
or foreign substance, and the bed surface
for any foreign substance, and remove any
substance that you may find. Reboot the de-
vice and level it or request for A/S.
EC321
Please Reboot Machine.
There is a problem with the output
cooling fan.
Check if any foreign substance hinders the
operation of the fan, and remove any foreign
substance that you may find. If the problem
persists after rebooting the printer, request
for A/S.
EC322
Please Reboot Machine.
There is a problem with the output
cooling fan.
Check if any foreign substance hinders the
operation of the fan, and remove any foreign
substance that you may find. If the problem
persists after rebooting the printer, request
for A/S.
EC401 Filament is not transferred properly. Follow the directions listed in the “3.5 Solu-
tion for EC 401” section.
EC 411, 412, 413 and 414 The filament was not loaded
properly.
Remove the cartridge according to the UI
instructions, and then remove the filament.
EC 422, 423 and 424 The filament was not unloaded
properly.
Remove the cartridge according to the UI
instructions, and then remove the filament.
Filament End
Not enough filament.
Message appears when there is
not enough filament in cartridge.
Following the instructions on the LCD, first
clean any filament debris, then install and
load a new cartridge.
Filament Break
Filament break has been
detected. Please remove.
There remain some filament but it's
cut in the middle.
Following the instructions on the LCD, first
clean any filament debris, then install and
load a new cartridge.
Cartridge is already
loaded.
Filament is loaded already and
the load button was pushed again.
Automatically return to normal state.
Cartridge is already
unloaded.
Filament is unloaded already and
the unload button was pushed
again.
Automatically return to normal state.
EC 351, 353, 354, 355, and
356
There is a problem with the bed
temperature sensor or heater.
If the problem persists after rebooting the
printer, request for A/S.
EC 431 The printer does not recognize the
cartridge's smart chip.
Check if the cartridge has a smart chip, and
re-install it.
EC 432 The printer recognizes the filament
but not the cartridge.
Press the [OK] button to unload it, and then
re-install it.
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