DK32S User Manual (V1.3)
- 102 - 2022 SIYI Tech All Right Reserved
Damage is caused to the product by uncontrollable external factors, including fire,
floods, high winds, or lightning strikes.
A product is not delivered to SIYI within seven (7) calendar days after Return &
Refund Service confirmation is sent from SIYI.
Other circumstances stated in this policy.
8.2.2 15-Day Replacement
You can request Replacement Service:
Within fifteen (15) calendar days of receiving the product if the product has
sustained a substantial damage in transit, provided always that the damage proof
issued by the carrier can be provided to SIYI.
Within fifteen (15) calendar days of receiving the product if the product does not
match the original description of the product in one or more significant respects.
Within fifteen (15) calendar days of receiving the product if the product suffers
performance failure.
Replacement Service will not be provided where:
Service is requested more than fifteen (15) calendars days after receiving a
product.
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