SMART Board MX Series Installation And Maintenance Guide

Appendix C Managing SMARTBoard MX (V3, V2, and V2-C) series displays using RS-232
smarttech.com/kb/171555 105
Resolving issues with managing the display using
RS-232
The following table presents common issues with managing the display using RS-232 and explains how
to resolve them:
Symptom Troubleshooting steps
Managing the display using RS-232
isn’t working as expected.
l
Make sure all the cable connections are secure.
l
Restart the display and the remote management system.
See Turning off, turning on, and resetting the display on page54.
l
Configure the serial interface settings in your RS-232 terminal application.
See Configuring the serial interface settings on page95.
You’re experiencing other issues
with managing the display using RS-
232, or the previous steps don’t
resolve the issue.
See Chapter 5 Troubleshooting on page63.

SMART Board MX Series Specifications

General

Screen Sizes	65", 75", 86"
Touch Points	20
Aspect Ratio	16:9
Response Time	8 ms
Viewing Angle	178°
Integrated Speakers	Yes
Internal Storage	16 GB
VESA Mount Compatibility	Yes
Warranty	3 years
Display Type	LCD
Brightness	350 cd/m²
Inputs	HDMI, USB, VGA
Operating System Compatibility	Windows, macOS, Chrome OS
Operating System	Android
Processor	Quad-Core
Dimensions	Varies by size
Touch Technology	Infrared
Weight	Varies by size: 65" - 45.6 kg, 75" - 62 kg, 86" - 78 kg