SMART Board MX Series - Resolving Issues with Managing the Display Using

Appendix C Managing SMARTBoard MX (V3, V2, and V2-C) series displays using RS-232
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Resolving issues with managing the display using
RS-232
The following table presents common issues with managing the display using RS-232 and explains how
to resolve them:
Symptom Troubleshooting steps
Managing the display using RS-232
isn’t working as expected.
l
Make sure all the cable connections are secure.
l
Restart the display and the remote management system.
See Turning off, turning on, and resetting the display on page54.
l
Configure the serial interface settings in your RS-232 terminal application.
See Configuring the serial interface settings on page95.
You’re experiencing other issues
with managing the display using RS-
232, or the previous steps don’t
resolve the issue.
See Chapter 5 Troubleshooting on page63.