SMART Board MX Series Installation And Maintenance Guide

smarttech.com/kb/171555 9
Contents
Important information 3
Chapter 1 Welcome 12
About this guide 12
About the display 13
Identifying your specific model 17
Accessories 17
More information 19
Chapter 2 Installing the display 20
Moving the display to the installation site 20
Installing the display on a wall 22
Installing the display on a stand 28
Installing the iQ appliance and Intel Compute Card 28
Connecting to a network 29
Connecting power and turning on the display for the first time 31
About energy saving modes 33
Chapter 3 Connecting computers and other devices 34
Installing SMART software 35
Connecting room computers and guest laptops 36
Connecting a SMART OPS PC module 42
Connecting other devices 43
Connector diagrams 47
Chapter 4 Maintaining the display 54
Turning off, turning on, and resetting the display 54
Cleaning and maintaining hardware 56
Configuring the network for SMARTBoard MX’s firmware update 59
Updating the display’s firmware 60
Updating iQ system software 61
Orienting your SMARTBoard MX series display 61
Chapter 5 Troubleshooting 63
The display isn’t turning on 63
The screen is blank or there’s a problem with the image on the screen 64
There’s no sound or there’s a problem with the sound 67
Touch isn’t working as expected 68
The pens and erasers aren’t working as expected 69

SMART Board MX Series Specifications

General

Screen Sizes	65", 75", 86"
Touch Points	20
Aspect Ratio	16:9
Response Time	8 ms
Viewing Angle	178°
Integrated Speakers	Yes
Internal Storage	16 GB
VESA Mount Compatibility	Yes
Warranty	3 years
Display Type	LCD
Brightness	350 cd/m²
Inputs	HDMI, USB, VGA
Operating System Compatibility	Windows, macOS, Chrome OS
Operating System	Android
Processor	Quad-Core
Dimensions	Varies by size
Touch Technology	Infrared
Weight	Varies by size: 65" - 45.6 kg, 75" - 62 kg, 86" - 78 kg