SMART Board MX Series Installation And Maintenance Guide

Chapter 5 Troubleshooting
smarttech.com/kb/171555 66
Symptom Troubleshooting steps
The image is cut off or shifted to the
left or right.
l
Adjust any connected computers’ video settings, particularly zoom, crop, and
underscan.
See the computer’s operating system documentation.
l
If you’re using a VGA video input and any connected computers’ desktops are
entirely black, change them to dark gray or a different color.
l
If any connected computers’ desktops are extended across multiple screens,
duplicate the desktops across the screens or set the display as the only screen.
The image doesn’t fill the entire
screen.
l
Adjust any connected computers’ video settings, particularly overscan.
See the computer’s operating system documentation.
l
Make sure the connected computer’s video connector is configured to output a
supported video signal. See No video display output from a laptop.
A persistent image appears on the
display.
See Image persistence or burn in on LCD displays.

SMART Board MX Series Specifications

General

Screen Sizes	65", 75", 86"
Touch Points	20
Aspect Ratio	16:9
Response Time	8 ms
Viewing Angle	178°
Integrated Speakers	Yes
Internal Storage	16 GB
VESA Mount Compatibility	Yes
Warranty	3 years
Display Type	LCD
Brightness	350 cd/m²
Inputs	HDMI, USB, VGA
Operating System Compatibility	Windows, macOS, Chrome OS
Operating System	Android
Processor	Quad-Core
Dimensions	Varies by size
Touch Technology	Infrared
Weight	Varies by size: 65" - 45.6 kg, 75" - 62 kg, 86" - 78 kg