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snom 821 User Manual Using the Phone
Terminating the conference
1. Press to put all participants on hold.
2. Select each participant in turn and press .
Transferring calls
You can transfer connected calls as well as calls ringing on your phone.
• When you have a call on the line, there are two ways to transfer it to a third party:
◦ Announcing the call to the third party first, to make sure the call is welcome and will be
accepted: Attended transfer;
◦ Transferring the call unannounced: Blind transfer. There will be no feedback on whether the
third party is available and/or picking up the call.
• When a call is ringing on your phone, you can transfer it to a third party without answering it first
(blind transfer only).
Attended transfer
1. Put the call on hold.
2. Dial the number you wish to transfer the call to and announce the call.
3. If the third party wishes to accept the call, press and .
Blind transfer
1. With a call ringing or on the line, press .
2. Dial the number of third party you intend to transfer the call to.
3. Press .
Call waiting
See "Call waiting" on page 49.
Terminating calls
• When using the handset: Place the handset in the cradle or press .
• When using speakerphone or a headset: Pess .
Missed calls
Missed calls are indicated by the lit call LED. Press to turn it off. See next item "Call lists" on how
to view details.
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