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snom 821 User Manual Customizing the Phone Settings
Call completion
On snom phones call completion means that when a called number is busy or not available, your phone
will call you back as soon as the dialed number is not busy anymore or available again. The factory
default setting is "off".
Note: This function depends on whether it is available in your network or not.
Changing the setting to turn it on:
On the phone
1. Press .
2. Press 2 Call Features
3. Press 2 Outgoing Calls.
4. Press 3 Call Completion [Off]. The setting changes to 3 Call Completion [On], indicating that call
completion is now active.
5. Press for two seconds to return to the idle screen.
On the web interface
1. Open the phone's web interface, Advanced > Behavior.
2. Under "Phone Behavior", click "Off" after "Call Completion".
3. Click on "Apply" and "Save".
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