Snom 821 - Accepting calls; Using different audio devices; Automatically accepting calls; Call pick-up from another extension

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snom 821 User Manual Using the Phone
Accepting calls
Using different audio devices
Handset: Pick up the handset.
Headset: Press
or the blinking line key.
Speakerphone: Press
.
Automatically accepting calls
The default is "off". Turning the function on: On the phone's web interface > Configuration Identity #
> SIP tab > Auto answer: Click on the radio button "On".
With this setting, your phone will automatically accept incoming calls when the phone is idle:
• If your are using Firmware version 8.7.2 and higher, calls will be accepted on speakerphone; press
the headset key
if you want them to go to the headset.
• Firmware version 8.7.1 and lower: Open the phone's web interface to the page Preferences >
Auto Answer > Type of Answering and select "Handsfree" (speakerphone) or "Headset" from the
drop-down menu.
If you want to be alerted acoustically by a single long beep whenever the phone accepts an incoming
call, you need to change another default setting on the phones's web interface from "Off" to "On":
Preferences > Auto Answer > Auto Answer Indication.
Call pick-up from another extension
The prerequisites for this function are:
◦ It must be supported by your PBX.
◦ The extension whose calls you wish to pick up on your own extension must permit this function
and you must both be using the same ID for this function. Settings:
- Phone's web interface > Configuration Identity > SIP > Allow incoming extension
monitoring: "on"
- Phone's web interface > Configuration Identity > SIP > Extension monitoring group ID:
Enter the ID into the textfield. Please note: The first character of the ID must not be a '{'
bracket.
◦ Each extension to be monitored must be programmed onto one of the freely programmable
function keys P2 - P12. See chapter "Programming the function keys" on page 61 and "Example
1, Extension monitoring and call pick-up" on page 62.
When these prerequisites are met, you can use two methods to pick up calls ringing on another
extension, for example when the other extension is busy or when the user is absent: Using the virtual
key screen or using the call monitoring screen.