Why SocketScan 10 can’t connect to unknown device?
If, when you try to connect the Socket Barcode Reader CHS, an error message says that SocketScan 10 can’t connect to unknown device, it means that the CHS is already paired to another device. Unpair the CHS (see Appendix F for instructions) and delete any “Unknown devices” in the Bluetooth paired devices list.
Why my computer/device cannot find Socket Barcode Reader CHS?
If your computer or device cannot find the Socket Barcode Reader CHS, and/or you receive an error message indicating connection problems, consider the following: * Ensure the computer/device is within 10-15 meters of the CHS. * Verify that the CHS is powered on. * If using the CHS in SPP mode, remove any settings that assign another device as your default Bluetooth serial device. * Confirm that Bluetooth is enabled on your computer/device and the Bluetooth software is running. * Check if the CHS is already paired with another computer/device. If so, unpair the CHS. See Appendix F for instructions.
Why I am getting an input system error while scanning barcodes into a BlackBerry smartphone with Socket Barcode Reader?
If, when scanning barcodes into a BlackBerry smartphone, you get an input system error, it means that you are using a Socket Barcode Reader CHS v2 scanner with SocketScan 10. SocketScan 10 is compatible only with CHS v3. Either downgrade your software to SocketScan 7 or upgrade your scanner to CHS v3.
What to do if Vibrate Mode fails to complete in Socket CHS 7 Barcode Reader?
If, when you try to enable or disable Vibrate Mode in Scanner Settings, you get an error message about properties 131340 failing to complete, it means that you are using a Socket Barcode Reader CHS v2 scanner with SocketScan 10. SocketScan 10 is compatible only with CHS v3. Either downgrade your software to SocketScan 7 or upgrade your scanner to CHS v3.
Why SocketScan 10 says it cannot determine the Bluetooth stack?
If, when you open SocketScan 10, an error message states that it cannot determine the Bluetooth stack, it means that Bluetooth is not enabled on your PC. Enable Bluetooth on your PC and make sure Bluetooth is fully initialized before opening SocketScan 10.
How to resolve SocketScan failed to set the scanner configuration mode error?
If, when trying to open Scanner Settings, an error message indicates that SocketScan failed to set the scanner configuration mode, and the CHS is connected to Toshiba Bluetooth stack, and SocketScan 10 is running, ignore the message and click OK. The Scanner Settings application will launch and work properly.
Why SocketScan 10 says that incompatible scanner tried to connect?
If, when trying to connect the Socket Barcode Reader CHS to your SoMo, you receive an error message stating that an incompatible scanner tried to connect: * The CHS may be in SPP mode, and the SoMo does not have any free Bluetooth serial ports. Free up a Bluetooth serial port for the CHS connection. * The CHS may be incompatible, possibly an older version. Use the correct version of SocketScan for your CHS version, or upgrade your CHS to v3.
How to fix SocketScan 10 reporting last CHS connected and unable to modify settings?
If, after attempting to connect, SocketScan 10 reports the Friendly Name of the last CHS connected to the computer, and you cannot modify any advanced settings or symbologies, it is a known issue in SocketScan 10 for Windows XP and Vista. Close and restart SocketScan 10 and reconnect.
What to do if Socket CHS 7 Barcode Reader CHS is not connected in SPP mode?
If you are using the Socket Barcode Reader CHS in SPP mode and get the “CHS not connected” icon in the system tray, preventing you from triggering the scanner or scanning barcodes, it means that your PC is not connected to the CHS. Make sure the CHS is on, in range, and has sufficient battery power. Try reconnecting.
Why scanning a barcode invokes odd behaviors with Socket CHS 7 Barcode Reader?
If, when scanning a barcode, odd behaviors occur such as different applications seem to be invoked in your system, and/or special characters are displayed unexpectedly in the application, it is because, in HID mode, the Socket Barcode Reader CHS will only properly read printable ASCII characters. Non-printable ASCII characters or extended characters cannot be interpreted by the scanner. Printable ASCII characters are numbers between 0x20 and 0x7E, and any ASCII characters that fall outside of this scope are considered as non-printable. Use the SocketScan 10 SDK to develop a custom application that supports non-printable ASCII characters. Learn more about the SDK at: http://www.socketmobile.com/products/sdk/.
Details compatible OS and devices for Bluetooth connection modes.
Explains Bluetooth connection profiles (SPP and HID) and their advantages/disadvantages.
Describes the SocketScan 10 keyboard wedge software and its features for data input.
Lists available accessories for the scanner, including SKU numbers.
Describes the physical components and design of the scanner.
Explains the meaning of different LED light patterns and activities.
Details the various beep patterns and their corresponding meanings.
Outlines how the Bluetooth mode changes after the scanner is powered on.
Explains how to use the scanner with other Socket plug-in devices concurrently.
Step-by-step guide for installing batteries and securing the tether.
Instructions on how to attach the correct plug to the AC adapter for charging.
Details the process of charging the scanner using the AC adapter or USB cable.
Compares HID and SPP connection modes for Windows PCs, outlining pros and cons.
Step-by-step guide for pairing and connecting the CHS using the HID mode.
Instructions for installing SocketScan 10 and configuring SPP mode for Windows PCs.
Highlights special features of SocketScan 10 when used in SPP mode.
Explains how to configure COM ports, keyboard wedge, and other settings in SocketScan 10.
Details how to access and configure scanner properties like symbologies and scan confirmation.
Compares HID and SPP connection modes for Windows Mobile devices.
Guide for pairing and connecting the CHS in HID mode with Windows Mobile devices.
Instructions for installing SocketScan 10 for SPP mode on Windows Mobile.
Describes special features of SocketScan 10 for Windows Mobile in SPP mode.
Explains configuration options for SocketScan 10 on Windows Mobile.
Details accessing and modifying scanner settings on Windows Mobile.
Compares HID and iOS (SPP) connection modes for Apple devices.
Guide for pairing and connecting the CHS in HID mode with Apple devices.
Instructions for configuring the CHS for iOS mode with compatible applications.
Compares HID and SPP connection modes for Android devices.
Guide for pairing and connecting the CHS in HID mode with Android devices.
Instructions for installing SocketScan 10 for SPP mode on Android devices.
Explains scanner settings and status indicators for SPP mode on Android.
Details configuration options for scan confirmation, suffixes, and vibrate mode.
Explains how to enable or disable barcode symbologies for scanning.
Describes the test feature for scanning barcodes and viewing their properties.
Explains how to change the language selection on the Android device's keyboard.
Guide for pairing and connecting the CHS in HID mode with BlackBerry PlayBook.
Instructions for installing SocketScan 10 for SPP mode on BlackBerry OS.
Highlights special features of SocketScan 10 for BlackBerry.
Details configuration options for scanner settings on BlackBerry.
Provides dimensions, weight, and power source details for the scanner models.
Lists operating temperature, storage, humidity, and ambient light specifications.
Details OS compatibility and Bluetooth profile support across different platforms.
Lists supported barcode symbologies and scanning capabilities on device screens.
Outlines scanner type, scan angle, rate, resolution, and print contrast.
Provides details on Bluetooth interface, protocol, range, security, and stack support.
Lists electrical safety, environmental, EMI/RFI, and laser safety certifications.
Explains factors affecting Bluetooth connection range and potential interference.
Provides advice on optimizing scanning distance and technique for different barcodes.
Details factors influencing optimal scanning distance based on barcode size and type.
Discusses Bluetooth technology and RF exposure levels relative to safety guidelines.
Offers guidelines on handling, cleaning, and maintaining the scanner to prevent damage.
Advises against placing metallic shields around the scanner to maintain transmission efficiency.
Suggests avoiding metal surroundings for optimal scanner performance.
Advises checking vehicle compatibility with the scanner's RF energy emissions.
Provides safety instructions for using the scanner on aircraft, including power-off requirements.
Explains RF energy generation and compliance with exposure limits and regulations.
Specifies requirements for barcode printing media, including finish and reflectance.
Details acceptable ink reflectance values for accurate barcode reading.
Outlines criteria for rejecting barcode labels with defects like voids or specks.
Describes the required clarity and definition of barcode bars and spaces for proper scanning.
Specifies the minimum contrast required between barcode bars and background for reliable decoding.
Explains barcode specifications regarding bar/space width ratios and edge quality.
Illustrates typical scanning distances for CHS 7C/7Ci models based on barcode size.
Shows typical scanning distances for the CHS 7E model based on barcode size.
Depicts typical scanning distances for CHS 7M/7P models based on barcode size.
Provides scan codes to configure CHS 7C/7Ci for HID mode and Bluetooth connection.
Offers scan codes for SPP and iOS modes, as well as connection settings.
Provides scan codes to configure CHS 7E/7M/7P for HID mode and Bluetooth connection.
Offers scan codes for SPP mode and connection settings for CHS 7E/7M/7P.
Explains the button sequence to reset the scanner to its factory default settings.
Details the procedure to unpair the scanner from a device before pairing with a new one.
Addresses common scanning issues and connection problems across all operating systems.
Provides solutions for specific issues encountered with Windows Mobile devices.
Offers fixes for connection and functionality problems on Android devices.
Lists solutions for issues encountered when using the scanner with BlackBerry smartphones.
Explains FCC and Industry Canada compliance for radio frequency interference.
Details CE marking and compliance with applicable European Union directives and standards.
Provides safety information and warnings related to the laser scan engine.
Lists important safety precautions regarding the rechargeable battery.
Advises on the proper disposal of the device and electronic products.
General| Connectivity Technology | Bluetooth |
|---|---|
| Interface | Bluetooth |
| Power Supply | Rechargeable battery |
| Operating Temperature | -10°C to 50°C |
| Storage Temperature | -20°C to 60°C |
| Supported Symbologies | 1D and 2D barcodes |
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