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9 Troubleshooting
SolarMax Service Center
If you have technical questions or difculties, our Service Center will be happy to help you.
We need the following information from you:
Device type
Serial number S/N
Installation location
Information on the present failure (status message, etc.)
Availability
The contact details of the SolarMax Service Center can be found overleaf.
Sputnik Engineering AG
Länggasse 85
CH-2504 Biel-Bienne
10 Technical data
MaxWeb xp
Equipment Installation Wall, 35mm top-hat rail
Integrated memory 250MB ash memory
Power supply Wall plug transformer 230 VAC / 15 VDC
Max. power consumption 25 W
User interface Web browser with JavaScript
CE-compliant Yes
1)
Ambient
conditions
Protection class IP20
Temperature range for opera-
tion and storage
−20…+40 °C
Functions Languages German, English, French, Italian, Spanish
Data logger Energy values, time values, events
Alarm multi-level, via email and/or SMS
Interfaces Communication interfaces GPRS or Ethernet
I/O’s 2 x analogue, 2 x digital in, 2 x digital out,
6 x digital in for MaxRemote option
Weight &
dimensions
Weight without accessories 450 g
Dimensions in mm (WxDxH) 177 mm x 102 mm x 52 mm
1)
the conformity declaration can be found on our website at www.solarmax.com
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