53
10. Link Status
Q: Why does the keypad show “????” for Link Status?
A: “????” indicates the keypad is not connected to a wireless network, or it is brand new keypad.
11. Join Network
Q: Why doesn’t Join Network appear in Network Settings?
A: Join Network ONLY appears when a keypad is not connected to a wireless network.
Q: Why is MODE Free not joining the network?
A: The Join Network process has to be initiated by pressing the Join Network Button on the Coordinator fi rst. Please re
fer to Join Network Section, Page 46, for additional information.
12. Leave Network
Q: Why doesn’t MODE Free leave the network?
A: The Leave Network function requires that the keypad is within the wireless coverage area. See Page 17.
Q: What is the difference between Leave Network and Reset Network?
A: MODE Free wireless network allows 16 wireless keypads or ‘seats’. Leave Network will free up one seat (remove a
keypad from the network) so another keypad can Join the network. The keypad must be within the wireless cover
age area to perform a Leave Network function.
13. Reset Network (MODE Free Function)
Q: Must Reset Network be performed within the wireless coverage area?
A: No, that is not a required condition.
Q: Does Reset Network affect the number of seats (keypads on the network) in the Coordinator?
A: While the keypad is removed from the wireless network, the seat is still occupied in the Coordinator. That is, say
there are 16 wireless keypads on the wireless network. A Reset Network function will remove the specifi c keypad
from which the function was executed from the wireless network, but the Coordinator will still have sixteen
occupied seats, so a new keypad would not be able to Join the network. To free up a seat in the
Coordinator, a Leave Network function must be performed. See Item 12, Leave Network, previous.
14. Slow Response
Q: What is the cause of slow response from the keypad?
A: There are several possible reasons such as another keypad is in use, system is in process (executing macros)
or RF interference from other wireless devices.
Q: What can be done to speed up response time?
A: If the slow response is not caused by another keypad or the system (MZC executing macros), reset the whole wire-
less network and setup a new network.
15. MODE Free Is Not Responding To IR Control
Q: Why does my 3rd party IR remote control not work with MODE Free?
A: There is no IR receiver on the MODE Free, it is ONLY available on MODE 3.1 keypad.
16. Zone Menu Control
Q: How can the MODE Free be changed to a control a different zone?
A: Press and hold the Menu Button in the Main Menu Screen to access the Zone Select Screen.
Q: Can the MODE 3.1 keypad be changed to control another zone?
A: No, MODE 3.1 cannot be changed to control another zone. MODE 3.1 It is a hard-wired single zone keypad.
17. Mute Relay
Q: Where is the Mute Relay Terminal on the MODE Free?
A: There is no Mute Relay Terminal on the MODE Free keypad, it is obsolete.
FAQ
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