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8.0 Troubleshooting
8.1 Log Files
To assist with troubleshooting and diagnostics, a STEMCELL Technologies representative may ask to receive
the log files.
To access RoboSep™-S log files:
1. Select
[Maintenance] from the Home screen.
2. Select
[Diagnostic Package].
3. Insert a USB drive into one of the USB ports of the RoboSep™-S (Figure 1).
4. Select USB as a destination and navigate to the USB drive folder where you want to save the log files.
The files will automatically be transferred onto the USB drive.
5. Remove the USB drive.
8.2 Power Issues
PROBLEM POTENTIAL CAUSE SOLUTION
RoboSep™-S will not start up
No power in outlet Plug into an outlet that is known to be live
Faulty fuse Replace fuse (section 6.3)
Faulty cable
Test by temporarily attaching PC computer
tower cable in place of usual cable
Faulty power supply Contact Technical Support
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