How to fix RoboSep™-S Laboratory Equipment by STEMCELL that will not start up?
If your RoboSep™-S Laboratory Equipment by STEMCELL won't start, first, ensure it's plugged into a working outlet. If that's not the issue, try replacing the fuse. You can also test the cable by using a PC computer tower cable temporarily. If none of these steps work, the power supply might be faulty.
Why is liquid transfer not accurate in RoboSep™-S Laboratory Equipment by STEMCELL?
If liquid transfer isn't happening or isn't accurate during a protocol run with your STEMCELL Laboratory Equipment, the hydraulic fluid bottle may be empty. Refill it and run the Prime protocol 3-5 times.
What to do if RoboSep™-S Laboratory Equipment by STEMCELL won’t shut down?
If your RoboSep™-S Laboratory Equipment by STEMCELL won’t shut down, it might be because a run is still in progress or needs to be unloaded. Allow the run to finish, then press the unload button on the Run Progress screen.
Why RoboSep™-S Laboratory Equipment by STEMCELL won’t resume a paused run?
If RoboSep™-S Laboratory Equipment by STEMCELL won’t resume a paused run, make sure the lid is closed. Then, press Resume on the touchscreen.
How to troubleshoot unsuccessful tip pickup on RoboSep™-S Laboratory Equipment by STEMCELL?
If the RoboSep™-S Laboratory Equipment by STEMCELL is having trouble picking up tips, check if the tip rack is secure and properly seated in the carousel. Ensure it's fully inserted and flush against the carousel. Also, if the RoboSep™-S arm was disturbed during a protocol run, note the step, abort the run, and either finish the separation manually or restart the protocol with a new sample.
What to do if barcode scanning fails on RoboSep™-S Laboratory Equipment by STEMCELL?
If the barcode scanning fails on your RoboSep™-S Laboratory Equipment by STEMCELL, first check that the barcode label isn't damaged. Try twisting the vial and scanning the barcode again.
Why is no water ejected from the tip head prior to run in RoboSep™-S Laboratory Equipment by STEMCELL?
If no water is ejected from the tip head of your RoboSep™-S Laboratory Equipment by STEMCELL before a run, the priming step may have been missed or was incomplete. Refill the hydraulic fluid bottle and ensure the connection between the bottle and tubing is secure by disconnecting and firmly reconnecting the quick connect.
What to do if RoboSep™-S Laboratory Equipment by STEMCELL fails to fully initialize?
If the operating system boots up but RoboSep™-S Laboratory Equipment by STEMCELL fails to fully initialize, the power switch might not have been left off long enough after shutdown. After shutting down, turn off the power switch and wait 10 seconds before turning it back on.
Why is hydraulic fluid sputtering out of tip head in RoboSep™-S Laboratory Equipment by STEMCELL?
If hydraulic fluid is sputtering out of the tip head or there's particulate matter in the hydraulic fluid lines of your RoboSep™-S Laboratory Equipment by STEMCELL, it indicates hydraulic fluid line contamination. Replace the contents of the hydraulic fluid bottle with 70% isopropanol or ethanol and prime the system more than 4 times. Let the alcohol sit in the line for 1 hour. Then, replace the alcohol with sterile deionized water and prime more than 5 times.
How to fix tip stripping failure on RoboSep™-S Laboratory Equipment by STEMCELL?
If you're experiencing tip stripping failure with your RoboSep™-S Laboratory Equipment by STEMCELL, it could be due to plastic buildup on the tip head. Clean the tip head using RoboSep™ Tip Head Polishing Compound. Do not use ethanol.
General| Category | Laboratory Equipment |
|---|---|
| Separation Method | Immunomagnetic |
| Software | RoboSep Software |
| Operating System | Windows-based |
| Type | Automated cell isolation system |
| Cell Types | Various |
| Purity | >95% |
| Recovery | >80% |
| Power Requirements | 50/60 Hz |
| Power Supply | 100-240V AC, 50/60Hz |
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