Why is sample dripping from pipette tips in RoboSep™-S Laboratory Equipment by STEMCELL?
If you notice sample dripping from the pipette tips onto the carousel of your RoboSep™-S Laboratory Equipment by STEMCELL, it suggests a bad seal between the tip head and the disposable tip. Clean the tip head and replace the tip rack with new tips.
Why cannot I add protocols in My Protocols tab of RoboSep™-S Laboratory Equipment by STEMCELL?
If you cannot add protocols in the My Protocols tab of your RoboSep™-S Laboratory Equipment by STEMCELL, it's likely because protocols are assigned to a quadrant. Remove any protocols assigned to a quadrant first, then add protocols to a user profile.
What to do if the robotic arm is stuck in RoboSep™-S Laboratory Equipment by STEMCELL?
If the robotic arm of your RoboSep™-S Laboratory Equipment by STEMCELL is stuck and bouncing in a fully extended position, the homing flag on the carousel may be misaligned. Power off the instrument and manually move the arm all the way down. Then, restart the instrument.
Why tip rack separates when removing the lid on RoboSep™-S Laboratory Equipment by STEMCELL?
If the tip rack separates when you remove the lid of your RoboSep™-S Laboratory Equipment by STEMCELL, it's likely due to excessive force. Make sure you are only removing the top lid.
General| Category | Laboratory Equipment |
|---|---|
| Separation Method | Immunomagnetic |
| Software | RoboSep Software |
| Operating System | Windows-based |
| Type | Automated cell isolation system |
| Cell Types | Various |
| Purity | >95% |
| Recovery | >80% |
| Power Requirements | 50/60 Hz |
| Power Supply | 100-240V AC, 50/60Hz |
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