0458-838-8601-A
52
English
27 Emission Control Warranty
Where a warrantable condition exists, STIHL Incorporated
will repair your small off-road equipment engine at no cost to
you including diagnosis (if the diagnostic work is performed
at an authorized dealer), parts and labor.
Manufacturer's Warranty Coverage
In the U.S., 1997 and later model year small off-road
equipment engines are warranted for two years. If any
emission-related part on your engine is defective, the part
will be repaired or replaced by STIHL Incorporated free of
charge.
Owner's Warranty Responsibilities
As the small off-road equipment engine owner, you are
responsible for the performance of the required
maintenance listed in your instruction manual. STIHL
Incorporated recommends that you retain all receipts
covering maintenance on your small off-road equipment
engine, but STIHL Incorporated cannot deny warranty solely
for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
Any replacement part or service that is equivalent in
performance and durability may be used in non-warranty
maintenance or repairs, and shall not reduce the warranty
obligations of the engine manufacturer.
As the small off-road equipment engine owner, you should
be aware, however, that STIHL Incorporated may deny you
warranty coverage if your small off-road equipment engine
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
You are responsible for presenting your small off-road
equipment engine to a STIHL service center as soon as a
problem exists. The warranty repairs will be completed in a
reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and
responsibilities, please contact a STIHL customer service
representative at 1-800-467-8445 or you can write to
STIHL Incorporated, 536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015 (www.stihlusa.com)
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the ultimate purchaser and
each subsequent purchaser that your small off-road
equipment engine will be designed, built and equipped, at
the time of sale, to meet all applicable emissions
regulations. STIHL Incorporated also warrants to the initial
purchaser and each subsequent purchaser that your engine
is free from defects in materials and workmanship which
cause the engine to fail to conform with applicable emissions
regulations for a period of two years.
Warranty Period
The warranty period will begin on the date the utility
equipment engine is purchased by the initial purchaser.
Product registration is recommended, so that STIHL has a
means to contact you if there ever is a need to communicate
repair or recall information about your product, but it is not
required in order to obtain warranty service.
If any emission-related part on your engine is defective, the
part will be replaced by STIHL Incorporated at no cost to the
owner. Any warranted part which is not scheduled for
replacement as required maintenance, or which is
scheduled only for regular inspection to the effect of "repair
or replace as necessary" will be warranted for the warranty
period. Any warranted part which is scheduled for
replacement as required maintenance will be warranted for
the period of time up to the first scheduled replacement point
for that part.
Diagnosis
You, as the owner, shall not be charged for diagnostic labor
which leads to the determination that a warranted emissions
part is defective. However, if you claim warranty for an
emissions component and the machine is tested as non-
defective, STIHL Incorporated will charge you for the cost of
the emission test. Mechanical diagnostic work will be
performed at an authorized STIHL servicing dealer.
Emission test may be performed either at STIHL
Incorporated or at any independent test laboratory.
To Next Page
Loading...
