Stryker Neptune 2 Service Manual

0702-002-700 Rev-J EN
www.stryker.com 13
Troubleshooting*
PROBLEM CAUSE ACTION
Rover Operation
The rover does not power up and the power
switch is in the ON position.
Power cord is not connected or is not connected
securely.
Connect the power cord or ensure the power cord is connected
securely.
No vacuum pump action after the VACUUM
SYSTEMbuttonispressed.
Solid or liquid material has entered the vacuum
pump.
Remove the rover from use. Contact Stryker service.
Collection canisters are full. Dock the rover.
The rover’s fluid suction is insufficient. The fluid suction HEPA filter requires replacement. Replace the fluid suction HEPA filter. See the instructions for
use supplied with the filter.
The vacuum limit setting dials are adjusted too low. Adjust the vacuum limit setting dials to increase fluid suction.
Unused manifold ports are open on either canister. Close all unused manifold ports on each canister.
The rover’s suction capability is lost. The vacuum pump is damaged. Remove the rover from use. Contact Stryker service.
The rover’s vacuum level (fluid suction) cannot
be adjusted or cannot reach the maximum level.
The vacuum pump or sensor is damaged. Remove the rover from use. Contact Stryker service.
Unused manifold ports are open on either canister. Close all unused manifold ports on each canister.
A filter error appears on the control panel
display.
The fluid suction HEPA filter has exceeded its
useful life.
Replace the fluid suction HEPA filter.
The smoke evacuator filter has exceeded its useful
life.
Replace the smoke evacuator filter.
The rover is releasing a strong odor. The fluid suction HEPA filter has exceeded its
useful life.
Replace the fluid suction HEPA filter.
Docker does not dispense detergent during the
cleaning cycle. Bottle of detergent is empty.
Replace the bottle of the detergent. See the label instructions
on the Stryker-approved detergent.
The smoke evacuator fails to operate after
activation (smoke evacuator button is pushed).
The smoke evacuator is damaged. Remove the rover from use. Contact Stryker service.
A smoke evacuator error appears on the control
panel display.
The smoke evacuator filter is damaged. Replace the smoke evacuator filter.
The smoke evacuator filter is not installed. Install the smoke evacuator filter. See instructions for use
supplied with filter.
The smoke evacuator filter is installed incorrectly. Install the smoke evacuator filter again. See instructions for
use supplied with filter.
IV pole height cannot be increased. IV pole is supporting too much weight. Remove excessive weight from IV pole.
IV pole motor is overheated. Wait ten minutes. Press appropriate IV pole height adjust
button.
Fluid does not drain from the small canister into
thelargecanisterafterpressingtheEMPTY
TANK button.
A fluid waste clog exists at the bottom of the small
canister.
Remove the rover from use. Close all used and unused
manifold ports. Turn both Vacuum Limit Setting dials to the
maximumvalue.PresstheEMPTYTANKbutton.Contact
Stryker service if the clog persists.
AnerroroccursduringEMPTYTANK
procedure.
MorethanthreeEMPTYTANKprocedureshave
been attempted.
Dock the rover.
The contents of the small canister cannot fit into
the large canister.
Dock the rover.
The rover was unable to prefill the small canister Dock the rover.
Sporadic electrical interference is experienced. Electrical noise is present. Turn off all the electrical equipment in the room.
Relocate the electrical equipment to maximize the distance
between the equipment. Increase spatial distance.
Plug equipment into different outlets.
*DO NOT service this equipment. If you require service, contact your Stryker sales representative or call Stryker Neptune customer service at 1-800-550-7836. Outside the US,
contact your nearest Stryker subsidiary.
Periodic Maintenance
INTERVAL ACTIVITY
Prior to each use
and after each
cleaning
Inspect the collection canister(s) and smoke evacuator filter cover for cracks, the two casters for failed locks, and the infrared communication
window for damage or obstructions. Ensure there are no cuts in the power cord and no bent pins in the power cord receptacle. DO NOT use the
equipment if damage is apparent.
Six months Replace the fluid suction HEPA filter. Inspect the docker plumbing connections and hoses for leaks. Repair any plumbing to stop leakage as
required. Replace leaking hoses as required.
As required
Check the level of the detergent in the dispensing bottle. Replace the bottle of detergent as required.

Stryker Neptune 2 Specifications

General

Brand	Stryker
Model	Neptune 2
Category	Medical Equipment
Language	English