Suez CheckPoint Pharma - Troubleshooting Guide; Review Warnings and Errors

CheckPoint Pharma and CheckPoint
e
Operation and Maintenance Manual
SUEZ © 2018 95 of 112 DLM 97200-03 EN Rev. A
Chapter 8 — Troubleshooting
This chapter provides the starting point for troubleshooting basic issues with your Analyzer. If you
need additional assistance, contact Technical Support or your local service provider.
Step 1: Review Warnings and Errors
The best first step in troubleshooting erratic readings, poor reproducibility (>3%), or other operational
problems is to review and print the Errors list. The View Errors screen contains BOTH warnings and
errors:
• Warnings — Warnings do not stop TOC measurements, but may indicate that corrective
action is required to prevent eventual Sensor shutdown or loss of data.
• Errors — Errors are serious alerts and ALL errors stop TOC measurements to prevent the
collection of erroneous data or to protect the Sensor from damage. Corrective action should
be taken before the Sensor can resume normal operation.
NOTE: Both Warnings and Errors are displayed as E###: <Description>. E### numbers lower than
100 are Warnings and E### numbers 100 and higher are Errors.
List of Warnings
#
Name
Description
1
Service data write
Problem encountered writing service data to flash. If
the problem persists you may need to change the
system board. Contact Technical Support or your
local service provider.
2
Data history write
Problem encountered writing data history to flash. If
the problem persists you may need to change the
system board. Contact Technical Support or your
local service provider.
3
Conductivity calibration write
Problem encountered writing conductivity calibration
data to flash. If the problem persists you may need to
change the system board. Contact Technical Support
or your local service provider.
4
Conductivity match write
Problem encountered writing conductivity match data
to flash. If the problem persists you may need to
change the system board. Contact Technical Support
or your local service provider.
5
Resistivity match write
Problem encountered writing resistivity match data to
flash. If the problem persists you may need to
change the system board. Contact Technical Support
or your local service provider.