User Manual 9 Troubleshooting and Maintenance
69
Grid undervoltage,
The grid voltage is
lower than the set
protection value
Generally, the inverter will be reconnected to
the grid after the grid returns to normal. If the
fault occurs repeatedly:
1. Measure the actual grid voltage, and
contact the local electric power company for
solutions if the grid voltage is lower than the
set value.
2. Check whether the protection parameters
are appropriately set via the APP or the LCD.
3. Check whether the AC cable is firmly in
place.
4. If the fault is not caused by the foregoing
reasons and still exists, contact Sungrow
Service.
Grid low voltage,
The grid voltage is
lower than the set
protection value
Generally, the inverter will be reconnected to
the grid after the grid returns to normal. If the
fault occurs repeatedly:
1. Measure the actual grid voltage, and
contact the local electric power company for
solutions if the grid voltage is lower than the
set value.
2. Check whether the protection parameters
are appropriately set via the APP or the LCD.
3. Check whether the AC cable is firmly in
place.
4. If the fault is not caused by the foregoing
reasons and still exists, contact Sungrow
Service.
AC instantaneous
overcurrent, AC
output current
exceeds the upper
limit of the inverter.
Generally, the inverter will be reconnected to
the grid after the grid returns to normal. If the
fault occurs repeatedly, contact Sungrow
Service.
Grid
overfrequency,
Grid frequency
exceeds the upper
limit of the inverter.
Generally, the inverter will be reconnected to
the grid after the grid returns to normal. If the
fault occurs repeatedly:
1. Measure the actual grid frequency, and
contact the local electric power company for
solutions if the grid frequency is beyond the
set range.
2. Check whether the protection parameters
are appropriately set via the APP or the LCD.
3. If the fault is not caused by the foregoing
reasons and still exists, contact Sungrow
Service.
Grid
underfrequency,
Grid frequency is
lower than the
lower limit of the
inverter.