10 Appendix User Manual
84
The installation and use range are beyond stipulations of relevant
international standards.
The damage is caused by unexpected natural factors.
For faulty products in any of above cases, if the customer requests
maintenance, paid maintenance service may be provided based on the
judgment of SUNGROW.
10.3 Contact Information
Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:
Type of the inverter
Serial number of the inverter
Fault code/name
Brief description of the problem
China (HQ)
SUNGROW POWER SUPPLY Co., Ltd
Hefei
+86 551 65327834
service@sungrowpower.com
Australia
SUNGROW Australia Group Pty. Ltd.
NSW
+61 2 9922 1522
service@sungrowpower.com.au
Brazil
SUNGROW Power do Brasil
Sao Paulo
+55 015 9 98197824
latam.service@sa.sungrowpower.com
France
SUNGROW France – Siege Social
Paris
+33 762899888
service.france@sungrow.co
Germany
SUNGROW Deutschland GmbH
München
+49(0)89 324914761
service.germany@sungrow.co
Greece
Service Partner – Survey Digital
+30 2106044212
service.greece@sungrow.co
Italy
SUNGROW Italy
Milano
+39 3391096413
service.italy@sungrow.co
Japan
SUNGROW Japan K.K.
Tokyo
+81362629918
japanservice@jp.sungrowpower.com
Korea
SUNROW POWER KOREA LIMITED
Seoul
+827077191889
service@kr.sungrowpower.com
Malaysia
SUNGROW SEA
Selangor Darul Ehsan
+6019897 3360
service@my.sungrowpower.com
Philippines
SUNGROW POWER SUPPLY Co., Ltd
Thailand
SUNGROW Power (Hong Kong) Co.,
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