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997-01510-03, Rev. C, 12/12/2006
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H: Sales and Customer Assistance
Symmetricom's Customer Assistance Centers are a centralized resource to handle your customer
needs.
Customer Assistance Center Telephone Numbers
• Worldwide (Main Number): 1-408-428-7907
• USA, Canada, Latin America including Caribbean, Pacific Rim including Asia, Australia and New
Zealand: 1-408-428-7907
• USA toll-free: 1-888-367-7966 (1-888-FOR-SYMM)
• Europe, Middle East & Africa: 49 700 32886435
Technical Support can be obtained either through the Online Support area at www.symmetricom.com
, or
by calling one of the Customer Assistance Center numbers above.
When calling the Worldwide or USA telephone number:
• Select Option 1 at the first prompt.
• Select Option 2 for Timing, Test and Measurement Division products.
Technical Support personnel are available by phone 24 hours a day, 7 days a week through the Main
Customer Assistance Center number above and from 8 AM to 5 PM Central European Time, weekdays,
at the Europe, Middle East and Africa number.
Customers who have purchased Technical Support Contracts may e-mail support requests to:
• support@symmetricom.com (Americas, Asia, Pacific Rim)
• emeasupport@symmetricom.com (Europe, Middle East, Africa)
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