Related Publications
For information about additional publications that are related to this document, refer to the Related
Publications document. The Related Publications document is published as a part of the Release
Documentation and is also published as a separate document on the Tekelec Customer Support Site.
Documentation Availability, Packaging, and Updates
Tekelec provides documentation with each system and in accordance with contractual agreements.
For General Availability (GA) releases, Tekelec publishes a complete EAGLE 5 ISS documentation set.
For Limited Availability (LA) releases, Tekelec may publish a documentation subset tailored to specific
feature content or hardware requirements. Documentation Bulletins announce a new or updated
release.
The Tekelec EAGLE 5 ISS documentation set is released on an optical disc. This format allows for easy
searches through all parts of the documentation set.
The electronic file of each manual is also available from the Tekelec Customer Support site. This site
allows for 24-hour access to the most up-to-date documentation, including the latest versions of Feature
Notices.
Printed documentation is available for GA releases on request only and with a lead time of six weeks.
The printed documentation set includes pocket guides for commands and alarms. Pocket guides may
also be ordered separately. Exceptions to printed documentation are:
• Hardware or Installation manuals are printed without the linked attachments found in the electronic
version of the manuals.
• The Release Notice is available only on the Customer Support site.
Note: Customers may print a reasonable number of each manual for their own use.
Documentation is updated when significant changes are made that affect system operation. Updates
resulting from Severity 1 and 2 Problem Reports (PRs) are made to existing manuals. Other changes
are included in the documentation for the next scheduled release. Updates are made by re-issuing an
electronic file to the customer support site. Customers with printed documentation should contact
their Sales Representative for an addendum. Occasionally, changes are communicated first with a
Documentation Bulletin to provide customers with an advanced notice of the issue until officially
released in the documentation. Documentation Bulletins are posted on the Customer Support site and
can be viewed per product and release.
Locate Product Documentation on the Customer Support Site
Access to Tekelec's Customer Support site is restricted to current Tekelec customers only. This section
describes how to log into the Tekelec Customer Support site and locate a document. Viewing the
document requires Adobe Acrobat Reader, which can be downloaded at www.adobe.com.
1.
Log into the Tekelec Customer Support site.
13
910-6022-001 Revision A, March 2011
IntroductionProvisioning Database Interface Manual
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