Problem Cause
Thereisathinlmcovering
the rice.
Athin,tissue-likelmisformedbymeltedanddriedstarch.Thisisnotharmfultoyour
health.
Rice sticks to the inner pot. Soft rice and sticky rice can easily stick to the pot.
Check point
Problem
Wastheamountofriceandwater
correct?
Are there any grains of burned rice
on the outside bottom of the inner
potorthecentersensor?
Wasthericestirredandloosened
well?
Are there any grains of rice
adheringtogaskets,thebrimof
theinnerpot,ortheinnerlid,etc.?
Wastherice(otherthan
rinse-free rice) washed
sufciently?
Wasthericeorfood
reheated3ormoretimes?
WastheTimerfunctionsetfor
morethan12hoursinadvance?
WastheKeepWarmfunctionused
continuously for more than 12
hours?
Wasthericeleftinthericecooker
withtheKeepWarmfunction
turnedoff?
Wasthereaprolongedpower
outage?
Rice being kept warm
Has an odor ● ● ● ● ● ● ●
Is discolored ● ● ● ● ●
Is dry ● ● ● ● ● ●
Is sticky ● ● ● ● ● ● ●
Reheated rice is dry ● ● ●
Reference page
14–16,
45
16,
32–37
20
16,
32–37
14,16 24 22 23 – 45
Check point
Problem
Is other than white rice or
rinse-free rice being kept
warm?
Waslessthantheminimum
required amount of rice
being kept warm or
reheated?
Is the rice concentrated around
the outer portions of the inner pot
(lessriceinthemiddleofthepot)?
Wascoldriceadded?
Wasaspatulaleftintheinnerpot?
Wasthericecookeranditsparts
cleanedsufciently?
Did you try to reheat rice
that was just cooked and
wasstillhot?
Could odors be removed after
cooking?
Rice being kept warm
Has an odor ● ● ● ● ● ●
Is discolored ● ● ● ● ●
Is dry ● ● ● ● ●
Is sticky ● ● ● ●
Reheated rice is dry ● ●
Reference page 23 23,24 – 23 23 32–37 24 28,30,37