38
13
If Rice Does Not Cook Properly
Check the following points if you experience a problem with the cooked rice or with the operation of the rice
cooker,etc.
Check point
Problem
Wastheamountofrice,ingredients,andwater,
ortheratioofmulti-grainrice,correct?
Wasmorethanthemaximumacceptable
amountcooked?
Wascookingdonewithalkalineionizedwater
(pH9orhigher)?
Wascookingdonewithhardwaterlikemineral
water?
Wasthecorrectmenuselected?
WastheTimerfunctionused?
Wasthe[Start]keypressedaftercooking
withoutturningofftheKeepWarmfunction?
Are there grains of burned rice or water drops
adheringtotheoutsidebottomoftheinnerpot,
ortotheheatingplateorthecentersensor?
Istheinnerpotdeformed?
Wasthericestirredandloosenedwell?
Wasthereaprolongedpoweroutage?
Cooked rice
Is too hard ● ● ● ● ● ● ● ●
Is too soft ● ● ● ● ● ● ● ●
Is not cooked
completely
● ● ● ● ● ● ●
Has a hard center ● ● ● ● ● ● ●
Is burned ● ● ● ● ●
During cooking
Steam leaks ● ● ●
Boils over ● ● ●
The cooking time is
excessively long
● ● ● ● ●
Reference page
14–16,
45
45 – – 18 – 20
16,
32–37
– 20 45
Check point
Problem
Are there any grains of rice
adhering to gaskets or the brim of
theinnerpot,etc.?
Wastherice(otherthan
rinse-free rice) washed
sufciently?
Washotwater(95°F[35°C]or
higher) used to wash the rice or
adjustthewaterlevel?
Wasthericeleftsoakinginthe
watertoolongafterwashing?
Wasthericeleftinacolanderafter
washing?
Wasthelidclosedsecurely?
Wasthericemixedwithother
ingredientsormulti-grainrice?
Weretherealotofcrackedgrains
ofrice?
Wascookingcontinued
immediately after the initial
cooking?
Wasthericecookeranditsparts
cleanedsufciently?
Cooked rice
Is too hard ● ● ● ● ●
Is too soft ● ● ● ● ● ● ●
Is not cooked
completely
● ● ●
Has a hard center ● ● ● ●
Is burned ● ● ● ● ●
Smells like rice bran ●
During cooking
Steam leaks ● ● ●
Boils over ● ● ● ●
The cooking time is
excessively long
●
Reference page
16,
32–37
14,16 16 – –
17,
32–36
14 – – 32–37