42
16
Troubleshooting
Check the following before requesting repair service.
Problem Check point Action
Reference
page
The rice or other foods are not
cooked at all.
Is the power plug properly
connectedtoanoutlet?
Insert the power plug fully into an
outlet.
17
Rice was not cooked completely by
the preset time.
Does the display show the correct
presenttime?
Set the correct present time.
44
Check “The cooking time is excessively long” under “If Rice Does Not
Cook Properly” and take the necessary action.
38
The Timer function cannot be set. Does the display show the correct
presenttime?
Set the correct present time.
44
Is“0:00”blinkingonthedisplay? Set the present time.
Wasthe“Quick”,“Mixed•Sweet”,
“SlowCook”,or“Steam”menu
selected?
The Timer function is not available
under those menus.
22
Wasanunacceptabletimeset? Set a time that is acceptable under
the Timer function.
The display is blurred. Are there any grains of burned
rice or any other remaining grains
of rice adhering to gaskets or the
brimoftheinnerpot?
Completely remove all remaining
rice.
16,32–37
Is the outer surface of the inner pot
wet?
Wipewithadrycloth.
Sounds can be heard during
cooking,
*1
steaming,orwhilethe
KeepWarmfunctionison.
Doyouhearaclickingsound? That is the sound of the
microcomputer controller.
It is not a malfunction.
–
Do you hear a sound like scraping
metal?
This is the sound of metal
contracting and rubbing together
due to heat. It is not a malfunction.
Do you hear a sound like boiling
water?
(Only during cooking
*1
or steaming)
It is not a malfunction.
Do you hear a completely different
soundfromtheabove?
Contact the place of purchase.
An alarm (3 beeps) sounds when the
Timer function is set.
An alarm will sound if you do not operate the rice cooker within about
30 seconds after pressing the [Timer] key. Continue setting the Timer
function.
22
Waterorricehasgotteninsidethe
rice cooker unit.
Waterorriceinsidethericecookerunitmaycauseproblems.Contact
the place of purchase.
–
Whensettingthepresenttime,
pressing the [Hour] or [Min] key does
not access the time setting mode.
Thetimecannotbesetduringcooking,
*1
whentheKeepWarmfunction
ison,whentheTimerfunctionisinuse,orduringreheating. 44
TheelapsedKeepWarmtimeblinks
on the display when the [Hour] key
ispressedwhiletheKeepWarm
function is on.
WastheKeepWarmfunctionused
continuously for more than 12
hours?
TheelapsedKeepWarmtimewill
blink on the display when the Keep
Warmfunctionhasbeenonfor
more than 12 hours.
23
WastheKeepWarmfunctionused
continuously for more than 6 hours
underthe“SlowCook”menu?
TheelapsedKeepWarmtimewill
blink on the display when the Keep
Warmfunctionhasbeenonfor
more than 6 hours.
28
Thepresenttime,presettimer
settings,andelapsedKeepWarm
time are lost when the power plug is
disconnected.
Does “0:00” blink on the display
when the power plug is connected
again?
The lithium battery has run out.
Contact the place of purchase.
12
Thelidwillnotopen,oritopens
during cooking.
*1
Are there any grains of rice
adheringtotheuppercasing,lid
gasket,oraroundtheopen/lock
button?
Completely remove all remaining
rice.
16,32–37
*1 “During cooking” means while cooking rice as well as other types of cooking.