TiLite Twist - Troubleshooting

2-3
Twist Owner’s Manual
OM_TWIST_0811RevA
CHAPTER 2: SAFETY INSPECTION, MAINTENANCE &
TROUBLESHOOTING
Cleaning
Clean your chair regularly. Cleaning often will reveal loose or worn parts and enhance the smooth operation of your
chair.
Cleaning the Frame
Use a soft clean cloth with soap and water to clean the frame. Immediately dry all components and parts that become
wet. Note: Do NOT use Scotch Brite™ pads, steel wool, abrasive cleaners or petroleum-derived products to clean a
painted aluminum or titanium frame.
Cleaning the Upholstery
1. Regularly hand-wash the seat sling and back upholstery using water and a mild detergent. Always allow the
upholstery to air dry before riding in the chair.
2. NEVER machine wash the upholstery, and NEVER machine dry the upholstery.
3. When washing the upholstery, carefully check for sagging, rips or tears. If you nd any rips or tears, you MUST
order new upholstery.
4. After washing the seat sling, always check the tension while seated in the chair to ensure the sling does not touch
the crosstube beneath the seat sling.
Axles and Moving Parts
Clean axles and other moving parts weekly with a slightly damp cloth. The cloth should not be wet. Try to wipe away
any lint, dust or dirt on these parts that could interfere with their smooth operation. DO NOT use WD-40
®
, 3-in-1
oil
®
, or other penetrating lubricants on quick-release or quad-release axles. Instead, as indicated in the chart under
“Safety Inspections and Maintenance,” ALWAYS use either a “dry” Teon
®
-based lubricant or a “dry“ silicone spray as
a lubricant.
Storage
1. Always store your chair in a clean, dry location. Excessive dirt can cause moving parts to become damaged or
fail. Moisture can rust or corrode the non-titanium components of your chair.
2. Always fully inspect your chair after it has been stored for any period before riding in it. See the chart under
“Safety Inspections and Maintenance” on pages 2-1 to 2-2.
3. If you store your chair for more than three (3) months, have your chair inspected by an authorized TiLite supplier.
Troubleshooting
Your TiLite wheelchair is a precision-engineered product. To ensure your chair continues to operate at peak
performance, you will need to make minor adjustments from time to time — especially if you alter the original factory
settings. The chart below provides advice on solving some of the more common “adjustment” issues you may
experience. If the solutions below do not solve your problem or if you experience a problem not addressed below,
please contact an authorized TiLite supplier or TiLite Customer Service. Please note, if more than one solution in the
chart below applies to your particular adjustment issue, always try one solution at a time until the problem is solved.