December 2005 © TOSHIBA TEC e-STUDIO163/203 TROUBLESHOOTING
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[E13] Drawer misfeeding (paper not reaching the registration sensor)
Open the transfer cover. Is there any paper in front of the registration sensor?
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YES # Remove the paper.
NO
Is the registration sensor working?
(Perform the input check in the test mode: 03-[INTERRUPT]OFF/[9]/[6])
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NO # 1) Check if the connector of the registration sensor is disconnected.
2) Check if the connector CN26 on the MAIN board is disconnected.
3) Check if the connector pins are disconnected and the harnesses are
open circuited.
4) Check if the conductor pattern on the MAIN board is short circuited or
open circuited.
5) Replace the registration sensor.
6) Replace the MAIN board.
YES
Is the pickup solenoid working?
(Perform the output check in the test mode: 04-201)
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NO # 1) Check if the connector of the pickup solenoid is disconnected.
2) Check if the connector CN26 on the MAIN board is disconnected.
3) Check if the connector pins are disconnected and the harnesses are
open circuited.
4) Check if the conductor pattern on the MAIN board is short circuited or
open circuited.
5) Replace the pickup solenoid.
6) Replace the MAIN board.
YES
Check the drawer pickup roller. Replace it if it is worn out.
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