December 2005 © TOSHIBA TEC e-STUDIO163/203 ERROR CODE AND SELF-DIAGNOSTIC MODE
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2. ERROR CODE AND SELF-DIAGNOSTIC MODE
2.1 Error Code List
2.1.1 Jam
One of the following error codes is displayed with “7-segment LED” while pressing the [CLEAR/
STOP] button and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALL
SERVICE” symbol is blinking.
Error code Classification Contents Troubleshooting
E01 Paper exit jam Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
P. 5-1
E02 Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
P. 5-1
E03 Other paper jam Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
P. 5-2
E09 Jam at the registration area due to registration time-
out error
-
E12 Paper misfeeding Bypass misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the bypass tray
does not reach the registration sensor.
P. 5-4
E13 Drawer misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the drawer does
not reach the registration sensor.
P. 5-5
E14 PFU drawer misfeeding (Paper not reaching the
PFU feed sensor): The paper fed from the PFU
drawer does not reach the PFU feed sensor.
P. 5-6
E21 Paper transport jam PFU drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the PFU feed
sensor.
P. 5-3
E40 Cover open jam Transfer cover open jam: The transfer cover has
opened during printing.
P. 5-7
E41 Front cover open jam: The front cover has opened
during printing.
P. 5-8
E44 PFU cover open jam: The PFU cover has opened
during printing.
P. 5-9
E71 ADF jam Jam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor.
P. 5-10
E72 Jam not reaching the read sensor: The original
does not reach the read sensor after it has passed
the registration sensor.
P. 5-10
E73 Stop jam at the exit sensor: The trailing edge of the
original does not pass the exit sensor after its lead-
ing edge has reached this sensor.
P. 5-11
E86 ADF jam access cover open: The ADF jam access
cover has opened during ADF operation.
P. 5-11
E87 ADF open jam: ADF has opened during ADF opera-
tion.
P. 5-12
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