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ERROR CODE AND TROUBLESHOOTING
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MJ-1024
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connectors J707, J708 and J722B on the finisher controller PC board are
disconnected from the corresponding sensors(inlet sensor [P133], transport path sensor [P134]
and processing tray sensor [P138]) or the harnesses are open circuited. Correct if any.
3. Attach the actuators securely if their shafts are out of place.
4. Replace the sensors.
5. Replace the finisher controller PC board.
MJ-1031
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connector J104 on the finisher controller PC board is disconnected from the inlet
sensor (SR2) or the harnesses are open circuited. Correct if any.
3. Is the inlet sensor working properly? (Check the movement of the actuator.)
4. Replace the inlet sensor.
5. Replace the finisher controller PC board.
MJ-1101
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Check if the connector on the finisher controller PC board is disconnected from the transport
sensor (S2) or the harnesses are open circuited. Correct if any.
3. Replace the sensor.
4. Replace the finisher controller PC board.
[EA21] Paper size error jam (outlet sensor)
[EA22] Paper size error jam (punch paper edge sensor)
MJ-1101
1. Check if there is any paper in the finisher or on the transport path of the equipment and remove it
if there is.
2. Is the paper size used shorter than the size specified in the specifications?
3. Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected
from the entrance sensor (S1) and the transport sensor (S2), or the harnesses are open
circuited. Correct if any.
4. Replace the sensor.
5. Replace the finisher controller PC board.
Is the inlet sensor working normally? (Check the movement of the actuator.)
l
NO 1. Attach the actuator securely if its shaft is out of place.
2. Replace the sensor.
YES
Replace the finisher controller PC board.