Toshiba Qosmio X500

2 Troubleshooting Procedures
Qosmio X500 Maintenance Manual (960-Q08) 
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2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1-1 as a guide for determining which troubleshooting
procedures to execute. Before going through the flowchart steps, verify the following:
 Ask customer to enter the password if a password is registered.
 Verify with the customer that Toshiba Windows is installed on the hard disk. Non-
Windows operating systems can cause the computer to malfunction.
 Make sure all optional equipment is removed from the computer.