Toshiba Qosmio X500 Maintenance Manual

2 Troubleshooting Procedures
Qosmio X500 Maintenance Manual (960-Q08) 
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2.5 USB FDD Troubleshooting
To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: FDD Head Cleaning Check
Procedure 2: Diagnostic Test Program Execution Check
Procedure 3: Connector Check and Replacement Check
Procedure 1 FDD Head Cleaning Check
FDD head cleaning is one option available in the Diagnostic Program.
After connecting USB FDD, insert the Diagnostics Disk in the floppy disk drive. Turn on the
computer and run the test. And then clean the FDD heads using the cleaning kit. If the FDD
still does not function properly after cleaning, go to Procedure 2.
Detailed operation is given in Chapter 3, Tests and Diagnostics.
If the test program cannot be executed on the computer, go to Procedure 3.

Toshiba Qosmio X500 Specifications

General

Graphics	NVIDIA GeForce GTS 360M
Display Size	18.4 inches
Resolution	1920 x 1080 pixels
Storage	500GB HDD
Operating System	Windows 7 Home Premium
LAN	Gigabit Ethernet
USB Ports	4 x USB 2.0
HDMI	Yes
Processor	Intel Core i7
Optical Drive	Blu-ray Disc drive
Wireless	Wi-Fi 802.11n
Battery	Lithium-ion battery (various capacities)
Weight	10.1 lbs
RAM	Up to 8GB DDR3