Toshiba Qosmio X500 Maintenance Manual

Qosmio X500 Maintenance Manual (960-Q08)
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting............................................................................................................1
2.2 Troubleshooting Flowchart........................................................................................... 3
2.3 Power Supply Troubleshooting..................................................................................... 7
Procedure 1 Power Status Check .......................................................................... 7
Procedure 2 Connection Check............................................................................. 9
Procedure 3 Charging Check .............................................................................. 10
Procedure 4 Replacement Check ........................................................................11
2.4 System Board Troubleshooting................................................................................... 12
Procedure 1 Message Check ............................................................................... 13
Procedure 2 Debugging Port Check.................................................................... 14
Procedure 3 Replacement Check ........................................................................ 14
2.5 USB FDD Troubleshooting ........................................................................................ 15
Procedure 1 FDD Head Cleaning Check ............................................................ 15
Procedure 2 Diagnostic Test Program Execution Check.................................... 16
Procedure 3 Connector Check and Replacement Check..................................... 17
2.6 2.5” HDD Troubleshooting......................................................................................... 19
Procedure 1 Partition Check................................................................................ 19
Procedure 2 Message Check ............................................................................... 20
Procedure 3 Format Check.................................................................................. 21
Procedure 4 Diagnostic Test Program Execution Check.................................... 22
Procedure 5 Connector Check and Replacement Check..................................... 23
2.7 Keyboard Troubleshooting ......................................................................................... 24
Procedure 1 Diagnostic Test Program Execution Check.................................... 24
Procedure 2 Connector Check and Replacement Check..................................... 25
2.8 Touch pad Troubleshooting........................................................................................ 26
Procedure 1 Diagnostic Test Program Execution Check.................................... 26
Procedure 2 Connector Check and Replacement Check..................................... 27

Toshiba Qosmio X500 Specifications

General

Graphics	NVIDIA GeForce GTS 360M
Display Size	18.4 inches
Resolution	1920 x 1080 pixels
Storage	500GB HDD
Operating System	Windows 7 Home Premium
LAN	Gigabit Ethernet
USB Ports	4 x USB 2.0
HDMI	Yes
Processor	Intel Core i7
Optical Drive	Blu-ray Disc drive
Wireless	Wi-Fi 802.11n
Battery	Lithium-ion battery (various capacities)
Weight	10.1 lbs