2.5 USB FDD Troubleshooting  2 Troubleshooting Procedures 
Satellite Pro S300, TECRA A10/S10/P10 Maintenance Manual (960-684)  [CONFIDENTIAL]   2-33 
 
2.5  USB FDD Troubleshooting 
To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures 
below as instructed. 
Procedure 1:  FDD Head Cleaning Check 
Procedure 2:  Diagnostic Test Program Execution Check 
Procedure 3:  Connector Check and Replacement Check 
Procedure 1  FDD Head Cleaning Check 
FDD head cleaning is one option available in the Diagnostic Program.  
After connecting USB FDD, insert the Diagnostics Disk in the floppy disk drive. Turn on the 
computer and run the test. And then clean the FDD heads using the cleaning kit. If the FDD 
still does not function properly after cleaning, go to Procedure 2. 
Detailed operation is given in Chapter 3, Tests and Diagnostics. 
If the test program cannot be executed on the computer, go to Procedure 3.