6. TROUBLESHOOTING
SPAA-214-R1
6.2 TROUBLESHOOTING GUIDE
6-3
Sensor Failure
Phenomenon Cause Check method Solution
Faulty paper sensor Check whether the
ERROR lamp
blinks when the
paper is out.
Replace the Print
Block.
Foreign object is
attached to the paper
sensor.
Check whether any
foreign substances
are attached to the
paper sensor.
Remove the foreign
objects.
Paper is not detected.
Faulty connection of the
paper sensor connector
Check the
connection of the
paper sensor
connector.
Connect the connector
correctly.
Foreign object is
attached to the Paper
Low Sensor.
Check whether any
foreign objects are
attached to the
Paper Low sensor.
Remove the foreign
objects.
Paper near end is not
detected.
Faulty connection of the
Paper Low Sensor
connector.
Check the
connection of the
Paper Low Sensor
connector.
Connect the connector
correctly.
Faulty cutter
Phenomenon Cause Check method Solution
The cutter does not
function.
Faulty connection of the
Cutter Home Sensor.
Check the
Connection of the
Cutter Home
Sensor’s connector
Connect the connector
correctly.
Paper feed failure
(Paper jam)
Check whether or
not the paper is
jammed or torn and
caught in the paper
path.
Remove the jammed
paper from the paper
path and set the paper
properly.
If no paper condition is not detected when the receipt paper is used up, the printer will continue
to print without paper, causing damage to the print head or other problems.
To Next Page
Loading...
Need help?
General