32 DIAGNOSING AN ISSUE
Troubleshooting:
No Keypad Input
YES
NO
Replace the keypad.
(page 38)
Is the keypad cable properly connected
to the control board?
Correct wiring.
Troubleshooting:
“Cook Door Open” Message when Door is Closed
YES
NO
Is the door aligned properly?
Align the door by following
the steps for removing and
reinstalling it (page 45).
YES
Adjust the door switch
(page 45) or replace it.
Non-Fault Code Troubleshooting
This section provides troubleshooting tips for issues that may occur independent of an oven fault.
Correct wiring.
If wiring is damaged,
replace the door
switch (page 46).
Is wiring from the door
switch to the control
board OK?
NO
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