TurboChef HIGH H BATCH 2

DIAGNOSING AN ISSUE
35
Troubleshooting:
“Write Fail” Message When Loading Menu
Troubleshooting:
“Read Fail” Message When Loading Menu
If the menu card was created by
TurboChef, obtain a new menu card
by contacting customer service at
800.90 or +1 214-379-6000.
Replace the card reader
(page 38). If the
problem persists, replace
the control board (page
39).
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
NO
Is the connection from
smart card reader to
control board OK?
No backup copy
NO
Does a backup copy of
the menu work?
YES
YES
Replace the card reader
(page 38). If the
problem persists, replace
the control board (page
39).
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
Is the connection from
smart card reader to
control board OK?
NO
NO
Try writing to a new
smart card. Was the
write successful?