What is it doing? Possible causes Check and correct
The connected switcher is
behaving in unexpected ways.
More than one operator has
control of the switcher.
No audio or video from the
selected switcher; multiview
display is blank.
Safety Mute is on. Deselect Safety Mute on the PCC
MatrixMIX touch-panel.
Safety Mute is on and cannot
be deselected.
The switcher is in standby
mode.
In the switcher's web interface,
deselect standby mode.
No video from any source, but
audio is present.
Video Mute is on at the
switcher.
In the switcher's web interface,
deselect Video Mute.
No audio, but video is present. Audio Mute is on at the
switcher.
In the switcher's web interface,
deselect Audio Mute.
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Integrator's Complete Guide to the PCC MatrixMIX Live Production Controller